Common Issues
- The website won't be fully loaded - Internet Explorer issue
- I can't sign in with Facebook
- Android App Update Issue
- Payment history is missing
- General solutions for mobile devices
- Episodes locked even with active subscription on iOS devices
- I cannot click 'Register' or 'Pay' button using my credit card
- I cannot get off from the main page
- I see the "Page not found" when playing videos
- I don't see subtitles on the Roku channel
- Subtitles are too big or small!
- I don't see the Chromecast button on app
- I lost password!
- I don't see subtitles
- It keeps saying “Your Username Already Exists”
- I got the error {…Code”:3014…} Or {…Code”:3016…}