Common Issues
- "Please try again later" when changing password
- The Website Won't Fully Load - Internet Explorer Issue
- I can't sign in with Facebook
- How to Perform a Hard Refresh on Your Web Browser
- Android App Update Issue
- Payment History is Missing
- General Solutions for Mobile Devices
- Episodes Locked Even With Active Subscription on iOS Devices
- I Cannot Exit From the Main Page
- I see the "Page not found" when playing videos
- I Don't See Subtitles on the Roku Channel
- Subtitles are too Big or Small!
- I Don't See the Chromecast Button on App
- I lost my Password!
- I Don't See Any Subtitles
- It Keeps Saying “Your Username Already Exists”