Roku crashes to the Roku home when browsing the KOCOWA channel's main menu



This issue has been fixed on January 28, 2020. Please update our Roku channel by following the directions below: 

  • Start your Roku device and go to 'Settings → System → System update → Check now' to get the up-to-date channel

If the issue still persists, please let us know.

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Please accept our sincere apology for the technical problem. We are currently fixing the issue right now, but it might take some time to internally fix the app, make sure it works, and release the app to the Roku server.

Our Roku channel currently crashes when it tries to load the K-POP Live category. If you would like to avoid loading the category, you can simply scroll up the main menu to navigate to a category that you would like to reach, as a temporary measure. 

We are sorry about the inconvenience once again.


If you still have any questions, Contact us.