You might not be able to sign in with Facebook for many reasons. If you cannot sign in with Facebook, you can still manually sign in with the email address. Please follow the directions in the following:
- Go to the link https://www.kocowa.com/forgot-password
- Enter the email address that you use to sign in your Facebook account
- Click the 'Reset Password' button
- You'll receive an email to the email address you entered
- Open the email, and click the link in the email to reset the password
- Enter a new password
- Come back to the KOCOWA website's sign in page, and try to sign in
- If it tells you to verify your email address, please click the Resend button and follow directions
Once you finish these steps, please try to sign in with the email address and password.
If you still have any questions, Contact us.