Frequently Asked Questions
Getting Started
-
What is Taste24HR?
-
How do I Start the 14-day Free Trial?
-
What is KOCOWA?
-
What do AVOD and SVOD Mean?
-
How Does KOCOWA Work?
-
Is KOCOWA Available to Watch in my Country?
Watch KOCOWA
-
How to set up and find your favorites
-
How to Watch KOCOWA with Samsung Smart TV
-
How to Watch KOCOWA with LG Smart TV
-
How to Watch KOCOWA with Google (Android) TV
-
How to Watch KOCOWA with Roku
-
Ratings Guidelines on KOCOWA+
Manage My Account
-
How do I verify my email address?
-
How do I Change my Email Address?
-
How do I Sign Up?
-
Forgot Password?
-
How to sign out
-
I Want to Completely Delete My Account
Subscription & Billing
Common Issues
-
Why do you ask me to pay again on the Roku channel?
-
"Please try again later" when changing password
-
I can't sign in with Facebook
-
I am Experiencing Technical Problems with your Service
-
General Solutions for Mobile Devices
-
I lost my Password!
General Questions
NOTICE
-
Chrome Browser Update - 11/1/2022
-
Dramas and TV Shows Postponed during the Lunar New Year and Winter Olympics 2022
-
[Scheduled Service Maintenance] Delays on new episodes on October 27, 8:30pm / October 28, 8:30pm
-
[Winner Announcement] 'TOP VIEW HOUR 2019’ Thanksgiving Giveaways
-
[CLOSED] 'TOP VIEW HOUR 2019’ Thanksgiving Giveaways! (paid subscriber exclusive)
-
That Winter, The Wind Blows Leaves KOCOWA - 03/20/2019