I see the "Page not found" when playing videos


The issue occurs on our server end and when your web browser still holds old cookies and caches after an update on our web site. If you cannot play any video and only see the "Page not found 404" message, please follow several temporary solutions in the following: 

1. In the home page, sign out and back in to your account

2. Clear old cookies and caches on your web browser, and restart the website.


 If you still have any questions, Contact us.