** Update: There is a delay on the process of downloading the history of payments to our server. If you would like to know your payment history, please contact our Customer Support.
We are sorry about the confusion. We had a major update with our account/subscription system in the morning on July 10th 2019, and all the payment history are still in the process of downloading back to our server.
Your payment history will be displayed on your account by July 19th 2019, and we'll make sure you won't have any problem using our service and watching your favorite dramas and TV shows. If you would like to check out the history of payment or have any issue related to this problem, please contact our Help Center for further assistance.
Thank you so much for being patience.
If you still have any questions, Contact us.