Which device you are watching with?
- With Chrome & Firefox & MS Edge (Most compatible with Chrome)
- With Safari
- With iOS device
- With Android device
With Chrome & Firefox & MS Edge (most compatible with Chrome)
- Play your favorite drama/show on KOCOWA
- Click the 'CC' icon
-> 'captions settings'
- In this menu, you can change text, font size, background, test edge style, window and font family you will see when your video is being played. Once you are finished, click 'Done'.
With Safari
With iOS device
- Go to 'Settings' -> 'General' -> 'Accessibility' -> 'Subtitles & Captioning' -> 'Style'
- You can choose your style or make your own
With Android device
- Play a video
- Click on the Closed Captioning button on the bottom right
- Click Settings
- Adjust the appearance in the tab
Subtitles are too big or too small
If adjusting the appearance did not address your issue, here is what you can do.
Since our closed captioning option delivers subtitles as text, scaling the size of text, apps and other items might change the size of subtitles in the KOCOWA video player.
Please try this out in the following:
- In the background of Windows, right-click the background and click 'Display settings'
- If the 'Change the size of text, apps, and other items' section is set to higher than 100%, the subtitles displayed in the video will most likely be bigger than what it is supposed to be. What you can do is to change the setting to 100% when watching videos on KOCOWA
If you still have any questions, Contact us.