Users who don't see the Chromecast button must check two essential conditions.
- If you sign in to your subscribed account
- If you using the same Wifi network with the one your Chromecast is connected to
Having so many KOCOWA accounts, some users are confused with which account is paid and which is not. Please make sure you are signed in to the paid account and connected to the Wifi shared with your Chromecast device.
If you still have any questions, Contact us.