If you have a subscription plan with us and want to update your subscription, please follow instructions below depending on which device you subscribed our service with:
Web Purchase
- Sign in to your account using a web browser, such as Chrome and Firefox
- Go to the "SUBSCRIBE" page on the top menu
- Choose a new plan you want to subscribe with
- Follow the rest of directions to manage your payment methods or add coupons
- Click "Check Out" to upgrade your subscription!
In-App Purchase
- Sign in to your account with the KOCOWA app on your device you subscribed with, such as Android or iOS devices
- Go to the your profile on the bottom menu and click "Plans" on the left menu
- Choose a new plan you want to subscribe with
- Follow the rest of directions on the app store to finish the upgrade process!
If you still have any questions, Contact us.