Privacy Policy (Oceania)


This Privacy Policy provides information about how wavve Americas, Inc. (“we”, “us”, or “our”) collects, uses and shares information from you or about you, including your personal information, and your choices. Please read this Privacy Policy carefully before using or accessing the KOCOWA online streaming service, available at the website (the “Website”) and the KOCOWA mobile application operated by us (collectively, the “Service”).

Depending on the laws applicable to our processing of your personal information, we are bound by the Australian Privacy Act 1988 (Cth) (Privacy Act) and its Australian Privacy Principles (APPs) and/or the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs). This policy explains how and why we collect, use, hold and disclose your personal information. 

When you use the Service or access the Website, you consent to the collection, storage, use and sharing of information from you or about you in accordance with this Privacy Policy. 


1. What is personal information?

Personal information is any information or an opinion about an identified individual or an individual who can be reasonably identified from the information or opinion. Information or an opinion may be personal information regardless of whether it is true.


2. Information We Collect

a. We collect all information you provide to us, which includes, without limitation, your name, email address, home address, date of birth, gender, telephone number, and your preferences. If you buy the Service, we will also collect your credit card information, which includes the billing address associated with your credit card.

b. In addition, we collect usage information through various technologies. For instance, usage information includes information about your internet browser, computer operating system, the web and app pages you viewed, your IP address or other unique identifiers of the computer, mobile device or other devices that you use in connection with the Service or the Website.

c. We do not knowingly collect information about individuals under the age of 18, or under the age of majority in the domicile of such individuals. We will delete such information after we are notified that such user is under the age of 18, or if we become actually aware of such fact by other means.


3. How We Collect Information

a. We collect information from or about you in various ways. For instance, and without limitation, we collect information from you, when you sign up for the Service on the Website.

b. We also collect information from or about you from any interactions with us, the Website or the Service, such as, without limitation, when you:

– submit an inquiry to us;
– take part in any online survey made available by us;
– communicate with us for any matter by, without limitation, email, regular mail,
   facsimile or telephone;
– use the Service via SNS (e.g., Facebook);
– access the Website or the Service through a third party website; and
– use Service features such as search functions.

c. We use technologies such as cookies to collect your usage information. A cookie is a small data file that is transferred to your computer’s hard disk. Cookies may be used for many purposes. For instance, cookies may be used to remember you and your preferences on the Website, track your activities in connection with your use of the Service and the Website, and maintain a history of using the Service for you.

d. In addition to the cookies, we use technology such as web beacons, third party advertising servers, Google Analytics, Meta Pixel, Mobile Device, Embedded Scripts, and others to collect the usage information.

e. For customers in New Zealand, if you do not provide us with your personal information, we may not be able to fulfil the purpose for which we are seeking the information. For example, you may not be able to access our online streaming services.


4. How We Use Information

a. We use information from or about you, as reasonably necessary in our sole discretion to deliver and improve the Service and the Website.

b. In addition, we may use information from or about you in, without limitation, the following:

  • To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in order for us to create your user account, we will use that information to verify your user account as necessary after such account is created and communicate with you.
  • To send promotional materials to you
  • To select and announce the event winners
  • To customize the advertisements delivered to you
  • To process payments for the Service
  • To conduct surveys or to do researches
  • To prevent unauthorized use of the Service or the Website and other ways described in the Privacy Policy or as we may notify you from time to time
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in applicable laws. .
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

c. All information we collect from or about you may be combined with additional information from our vendors and affiliates to improve the Service and the Website.

d. When you log onto the Service or Website using a third-party SSO service, we may use the personal information we collected from the third party to create a more personalized and targeted viewing and advertising experience for you.

e. We use information collected via Meta Pixel about your use of the Website, including your browsing history, viewing history, and purchase history, to create a personalized and targeted viewing and advertising experience for you.


5. How We Share Information

a. We may share information from or about you with third parties, including our business partners or affiliates in order to provide the Service to you and their services to us. Such third parties, business partners or affiliates may include, without limitation, social networking service providers, advertisers, advertising and related service providers, IT service providers, and marketing service providers. However, you may opt out from receiving targeted advertisements from advertisers by clicking the opt-out links below.

  * NAI:  http://optout.

  * DAA: c=2&lang=EN

b. We may share your information with our affiliates for business and for operational purposes.

c. We may disclose information from or about you when required by law to do so.

d. Information that we collect from or about you may be transferred to and stored in the United States of America by us. The third parties, business partners or affiliates described above may be located in the United States of America or Europe, and they may store your information in the United States or abroad. This means your information may be processed globally. By using the Service and the Website, you consent to the international transfer, storing and processing of your information, if any.


6. Security 

a. We employ reasonable technical, contractual, administrative, and physical security steps to protect information from or about you. Data transferred and accessible over the internet, however, cannot be 100% secure regardless of the security measures employed. Accordingly, we cannot guarantee the security of your information.

b. You may access some of the information that we collect from or about you by accessing the [my account page] on our Website. You may verify the accuracy of your information and update as necessary through your account settings at the [my account page] on our Website.


7. Changes to Privacy Policy

a. We may, from time to time, change this Privacy Policy. Such changes shall be effective at the time indicated in the notice that we send to you, whether by email or otherwise.

b. Your continued use of the Service after notice of the Privacy Policy changes and after the changes are scheduled to take effect, constitutes your acceptance of the changes thereto.  If you refuse to accept such changes to the Privacy Policy, you may cancel your use of the Service.


8. Complaints

a. If you have a complaint about the way in which we have handled any privacy issue, including your request for access or correction of your personal information, you should contact us. Our contact details are set out below.

b. We will consider your complaint and determine whether it requires further investigation. We will notify you of the outcome of this investigation and any subsequent internal investigation.

c. If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent advisor or, depending on where you are located, contact the Office of the Australian Information Commissioner ( or the New Zealand Privacy Commissioner (, for guidance on alternative courses of action which may be available. 


9. Contact Details

If you have any questions about this Privacy Policy or wish to withdraw your consent to our use of your information, please contact us via e-mail at: You may also contact us via regular mail at: wavve Americas, Inc, 515 S Figueroa St. Ste 1230, Los Angeles CA 90071.


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