This Privacy Policy provides information about how wavve Americas, Inc. (“we”, “us”, or “our”) collects, uses and shares information from you or about you, including your personal information, and your choices. Please read this Privacy Policy carefully before using or accessing the KOCOWA online streaming service, available at the http://www.kocowa.com website (the “Website”) and the KOCOWA mobile application operated by us (collectively, the “Service”).
When you use the Service or access the Website, you consent to the collection, use and sharing of information from you or about you in accordance with this Privacy Policy.
1. Information We Collect
a. We collect all information you provide to us, which includes, without limitation, your name, email address, home address, date of birth, gender, telephone number, and your preferences. If you buy the Service, we will also collect your credit card information, which includes the billing address associated with your credit card.
b. In addition, we collect usage information through various technologies. For instance, usage information includes information about your internet browser, computer operating system, the web and app pages you viewed, your IP address or other unique identifiers of the computer, mobile device or other devices that you use in connection with the Service or the Website.
c. We do not knowingly collect information about individuals under the age of 18, or under the age of majority in the domicile of such individuals. We will delete such information after we are notified that such user is under the age of 18, or if we become actually aware of such fact by other means.
2. How We Collect Information
a. We collect information from or about you in various ways. For instance, and without limitation, we collect information from you, when you sign up for the Service on the Website.
b. We also collect information from or about you from any interactions with us, the Website or the Service, such as, without limitation, when you:
– submit an inquiry to us;
– take part in any online survey made available by us;
– communicate with us for any matter by, without limitation, email, regular mail, facsimile or telephone;
– use the Service via SNS (e.g., Facebook);
– access the Website or the Service through a third party website; and
– use Service features such as search functions.
c. We use technologies such as cookies to collect your usage information. A cookie is a small data file that is transferred to your computer’s hard disk. Cookies may be used for many purposes. For instance, cookies may be used to remember you and your preferences on the Website, track your activities in connection with your use of the Service and the Website, and maintain a history of using the Service for you.
d. In addition to the cookies, we use technology such as web beacons, third party advertising servers, Google Analytics, Mobile Device, Embedded Scripts, and others to collect the usage information including your name, contact information, browsing history, viewing history, and purchase history.
e. When you log onto the Service or Website using a third-party Single Sign On (“SSO”) service (e.g., Google, Apple, Meta, or On Demand Korea), we will collect your personal information from those third parties. This personal information may include your name, birth date, location, marital status, occupation, and any other personal information you have disclosed to these third parties.
3. How We Use Information
a. We use information from or about you, as reasonably necessary in our sole discretion to deliver and improve the Service and the Website.
b. In addition, we may use information from or about you in, without limitation, the following:
- To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in order for us to create your user account, we will use that information to verify your user account as necessary after such account is created and communicate with you.
- To send promotional materials to you
- To select and announce the event winners
- To customize the advertisements delivered to you
- To process payments for the Service
- To conduct surveys or to do researches
- To prevent unauthorized use of the Service or the Website and other ways described in the Privacy Policy or as we may notify you from time to time
- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
c. All information we collect from or about you may be combined with additional information from our vendors and affiliates to improve the Service and the Website.
d. When you log onto the Service or Website using a third-party SSO service, we may use the personal information we collected from the third party to create a more personalized and targeted viewing and advertising experience for you.
e. We use information collected via Meta Pixel about your use of the Website, including your browsing history, viewing history, and purchase history, to create a personalized and targeted viewing and advertising experience for you.
4. How We Share Information
a. We may share information from or about you with third parties, including our business partners or affiliates in order to provide the Service to you and their services to us. Such third parties, business partners or affiliates may include, without limitation, social networking service providers, advertisers, advertising and related service providers, IT service providers, and marketing service providers. However, you may opt out from receiving targeted advertisements from advertisers by clicking the opt-out links below.
* NAI: http://optout. networkadvertising.org/?c=1
* DAA: http://optout.aboutads.info/? c=2&lang=EN
b. We may share your information with our affiliates for business and for operational purposes.
c. We may disclose information from or about you when required by law to do so.
d. Information that we collect from or about you may be transferred to, and stored in the United States of America by us. The third parties, business partners or affiliates described above may be located in the United States of America or abroad, and they may store your information in the United States or abroad. This means your information may be processed globally. By using the Service and the Website, you consent to the international transfer, storing and processing of your information, if any.
e. When you log onto the Service or Website using a third-party SSO service, we may share your viewing history with the third-party SSO service you have chosen to use.
f. We share your browsing, viewing, and purchase history collected using Meta Pixel with Meta so that we can provide you with a more targeted and personalized viewing and advertising experience.
5. Security
a. We employ reasonable technical, contractual, administrative, and physical security steps to protect information from or about you. Data transferred and accessible over the internet, however, cannot be 100% secure regardless of the security measures employed. Accordingly, we cannot guarantee the security of your information.
b. You may access some of the information that we collect from or about you by accessing the [my account page] on our Website. You may verify the accuracy of your information and update as necessary through your account settings at the [my account page] on our Website.
6. Changes to Privacy Policy
a. We may, from time to time, change this Privacy Policy. Such changes shall be effective at the time indicated in the notice that we send to you, whether by email or otherwise.
b. Your continued use of the Service after notice of the Privacy Policy changes and after the changes are scheduled to take effect, constitutes your acceptance of the changes thereto. If you refuse to accept such changes to the Privacy Policy, you may cancel your use of the Service.
7. Governing Law
a. This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California without reference to rules on the conflicts of laws.
b. Any and all disputes arising hereunder or related hereto shall be resolved exclusively in the State and Federal Courts located in Los Angeles, California, and the parties hereto consent to the exclusive personal and subject matter jurisdiction of such courts.
If you have any questions about this Privacy Policy, or wish to withdraw your consent to our use of your information, please contact us via e-mail at: privacy@kocowa.com. You may also contact us via regular mail at: wavve Americas, Inc, 625 S Kingsley DR #2F Los Angeles CA 90005-2319.
Below is the additional privacy policy for California resident.
PRIVACY NOTICE-CALIFORNIA
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Policy of wavve Americas, Inc. (collectively, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
| A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. | YES |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | YES |
| C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | YES |
| D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | YES |
| E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
| F. Internet or other similar network activity. | Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. | YES |
| G. Geolocation data. | Physical location or movements. | YES |
| H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
| I. Professional or employment-related information. | Current or past job history or performance evaluations. | NO |
| J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
| K. Inferences drawn from other personal information. | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | YES |
Personal information does not include:
- Publicly available information from government records.
- De-identified or aggregated consumer information.
- Information excluded from the CCPA's scope, like:
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from you. For example, from sign up application that you complete on our website or Applications related to the services for which they join.
- Directly and indirectly from activity on our website (www.kocowa.com) and our applications. For example, from watching contents on our website or from clicking favorite or like button
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in order for us to create your user account, we will use that information to verify your user account as necessary after such account is created and communicate with you.
- To send promotional materials to you
- To select and announce the event winners
- To customize the advertisements delivered to you
- To process payments for the Service
- To conduct surveys or to do researches
- To prevent unauthorized use of the Service or the Website and other ways described in the Privacy Policy or as we may notify you from time to time
- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to third parties for a business purpose, including our business partners or affiliates in order to provide the Service to you and their services to us. Such third parties, business partners or affiliates may include, without limitation, social networking service providers, advertisers, advertising and related service providers, IT service providers, and marketing service providers. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
Category D: Commerical Information
Category F: Internet or other similar network activities
Category G: Geolocation data
Category K: Inferences drawn from other personal information
We disclose your personal information for a business purpose and for operational purposes to the following categories of third parties:
- social networking service providers,
- advertisers, advertising and related service providers,
- IT service providers
- marketing service providers.
Do Not Sell My Personal Information
You may opt out from receiving targeted advertisements from advertisers by clicking the opt-out links below.
In the preceding twelve (12) months, we have not sold any personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Email: privacy@kocowa.com
- Visiting: www.kocowa.com
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
Contact Information
If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
KOCOWA Service: https://help.kocowa.com/hc/en-us/requests/new
Email: privacy@kocowa.com
If you still have any questions, Contact us.