• If you have any issues using KOCOWA on your mobile device, please refer to below information.


  • Check your internet connection & Restart KOCOWA app.
    – A weak or unstable internet connection may cause issues with KOCOWA streaming. For frequent buffering, poor video quality and slow loading, check your internet connection. If your connection is unstable, contact your Internet Service Provider.
    – If you are still having issues, please restart your device and KOCOWA app.


July 10, 2017    03. Troubleshooting  
Back To Top