• If you have any issues using KOCOWA on your computer, please refer to below information.


  • Check your system requirements. Various web browsers support our service. If you have problem using KOCOWA with your current browser, please try using other supported browsers.
    Hardware Intel Core 2 Duo processor or equivalent
    Operating System Windows 7 or later
    Mac OS 10.7 or later
    Linux / Unix / Chrome OS requires Chrome browser
    Internet Connection High Definition (HD) Video: 3.5 Mbps
    Standard Definition (SD) Video: 900 Kbps
    Web Browser Chrome, Firefox (latest version)
    Internet Explorer (version 11 or later), Microsoft Edge
    Safari (version 7 or later)
    Opera (version 31 or later)
    KOCOWA recommends using a browser that supports HTML5 video player.


July 10, 2017    03. Troubleshooting  
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